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Developer Documentation (opens new window)
  • Docking Channel Settings

    • Overall Introduction to Channel Docking
    • Facebook Integration Guide
    • Instagram Integration Guide
    • Line Integration Guide
    • Discord Channel Access Guide
      • Telegram Integration Guide
      • Shopify Docking Guide
    • Diversified Reception Scheme

    • Agent Settings

    • Chat Settings

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    • Docking Channel Settings
    Sobot
    2023-03-22
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    Discord Channel Access Guide

    # Access Description

    ——Learn about the specific steps to access Discord Bot through this article

    # Access Preparation

    # ● Prepare Discord Server

    Register a Discord account (opens new window)and log in, and then create a server

    Create Server.png

    Figure 1: Create Discord Server
    # ● Create Discord App

    Log in to Discord developer backend (opens new window), and create an app

    Create App.png

    Figure 2: Create Discord App

    # Access Steps

    # ● Add Bot

    Click the created app on Discord developer backend (opens new window), and click Bot -> Add Bot to create Bot

    Create Bot.png

    Figure 3: Create Discord Bot
    # ● Configure Bot Permissions

    Configure permissions according to the following figure and click【Save Changes】button

    Configure Bot Permissions.png

    Figure 4: Configure Bot Permissions
    # ● Generate Bot OAuth2 Authorization

    Click OAuth2 -> URL Generator to enter OAuth2 URL Generator page, check the corresponding permission according to the following figure, click Copy button behind GENERATED URL at bottom, then paste the URL to the browser and open it for the next step

    Bot oAuth Permission Configuration.png

    Figure 5: Configure Bot oAuth Permissions
    # ● Authorize Bot to Server

    Authorize Bot to the server according to the following figure

    Authorize Bot to Server.png

    Figure 6: Authorize Bot to Server
    # ● Get Bot Token

    Return to Discord developer backend (opens new window) and generate Bot Token

    Get Bot token.png

    Figure 7: Get Bot Token

    # Access Verification

    # ● Add Discord Channel

    Log in to the Sobot backend, open Live Chat -> Docking Channel Settings module, and click【Add Channel】

    08.png

    Figure 8: Add Discord Channel
    # ● Fill in Bot Token

    Copy the Bot Token generated on Discord developer backend (opens new window) to the Sobot backend

    09.png

    Figure 9: Fill in Discord Bot Token

    # Discord Private Message Access Verification

    # ● Send Bot Private Messages

    Go to Discord Server -> Contact -> Bot, and click to send Bot private messages

    10.png

    Figure 10: Find Server Bot

    11.png

    Figure 11: Send Bot Private Messages
    # ● Reply to Discord Private Messages

    Open Sobot livechat agent workbench to check and reply to Bot private messages

    12.png

    Figure 12: Livechat Agent Workbench
    Last Updated: 11/18/2024, 7:17:07 PM

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