Telegram Integration Guide

Create Telegram Bot

Search【BotFather】on top left of Telegram client, click START button at bottom of the chat page and send /newbot command

Figure 1：Start Creating

Enter Bot name and username in sequence to create bot

Figure 2: Create elegram Bot

Access Steps

● Add Telegram Channel

Log in to the sobot backend, open Live Chat -> Docking Channel Settings module, and click【Add Channel】

Figure 3: Add Telegram Channel

● Fill in Bot Token

Copy Telegram Bot Token

Figure 4: View Bot Token

Enter Bot Token to bind sub-channel

Figure 5: Fill in Channel Info

Function Verification

● Send Bot Private Messages

Search Bot on top left of Telegram client

Figure 6: Search Bot

Click SEND MESSAGE button to enter the chat page and send messages

Figure 7: View Bot Info

Send messages to Bot

Figure 8: Send Bot Private Messages

● Reply to Discord Private Messages

Open Sobot livechat agent workbench to check and reply to Bot private messages

Figure 9: Check and Reply Bot Private Messages