My Internal Call Guide
# My Internal Call Guide
——Learn how to view records of internal calls initiated and answered by agents through this article.
# Main Functions of My Internal Call
Support viewing records of internal calls initiated and answered by agents.
# How to use submission management
# ● Query Internal Call List
Use common conditions such as caller agent and called agent to query (Figure 1).
Last Updated: 11/18/2024, 7:17:07 PM
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- AI Assistance User Guide02-26
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- SLA Guide01-25