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  • Ticket System Overview

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    • Email Ticket Guide
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    • Outlook Mailbox Authorization Instructions
      • Email Template Setting
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    2024-07-05
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    Outlook Mailbox Authorization Instructions

    # Outlook Mailbox Authorization Instructions

    # Version Description

    Currently only supports the international version of Outlook mailbox, not the Chinese mainland version, which is Microsoft operated by 21Vianet.

    # How to confirm that SMTP permissions are enabled

    # ● How to confirm that the company has enabled SMTP permissions

    See https://learn.microsoft.com/en-us/entra/fundamentals/security-defaults

    image

    Figure 1:The company turns on SMTP
    # ● How to confirm that SMTP permissions are enabled for a single mailbox

    See https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/authenticated-client-smtp-submission

    image

    Figure 2:Enable SMTP for a single mailbox
    # ● Administrator authorization scenario

    In this scenario, the enterprise has controlled SMTP permissions. Only administrators with corresponding permissions can install on behalf of the enterprise. Therefore, you need to contact the administrator with this permission and check "Agree on behalf of the organization" during installation.

    image

    Figure 3:Administrator authorization required
    Last Updated: 11/18/2024, 7:17:07 PM

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