Requesting an Official Business Account

——To learn about the specific operation of Requesting an Official Business Account by reading this article

What is Official Business Account

An official business account means that the WhatsApp account has been verified to be owned by a real and notable brand. If a WhatsApp account is an official business account, a blue check mark will appear next to the display name in the contact view.

Figure 1: After verification result

Authentication preconditions

WhatsApp official business account (OBA) standards are formulated according to many factors and different from policies of other platforms. In addition to following the WhatsApp business (opens new window) policy and Business (opens new window) policy, enterprises shall also meet the following conditions:

• Notable: Represents a well-known business, often searched brand or entity

• Verified: Has gone through Business Verification

• 2FA: Has set up two-step verification

Request Steps

● Request preparation

1. Complete Business Verification (opens new window)

Figure 2: Business Verification page

2. Confirm that the display name (opens new window) is approved

Figure 3: Display name page

3. Two-step verification process enabled

Figure 4: Two-step verification page

● Submit request

1. click to submit request (opens new window)

Figure 5: Submit request

2. Follow the instructions to fill in the authentication information.

Note: if your application is rejected, you can resubmit your application 30 days later.

Figure 6: Fill in the authentication information